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https://www.amazon.com/Service-Operations-Management-Improving-Delivery/dp/0273740482
Service Operations Management is an invaluable guide to students and managers confronting operational issues in service management, whether from a general management perspective or focused in specific sectors, such as tourism and leisure or business services. This book is ideal for undergraduates, postgraduates or executives wishing to gain a ...4.2/5(7)
https://www.amazon.co.uk/Service-Operations-Management-Improving-Delivery/dp/0273740482
Mar 31, 2013 · Service Operations Management is an invaluable guide to students and managers confronting operational issues in service management, whether from a general management perspective or focused in specific sectors, such as tourism and leisure or business services. This book is ideal for undergraduates, postgraduates or executives wishing to gain a ...4.2/5(25)
https://www.amazon.com/Service-Operations-Management-Improving-Delivery/product-reviews/0273683675
Find helpful customer reviews and review ratings for Service Operations Management: Improving Service Delivery (2nd Edition) at Amazon.com. Read honest …3.9/5(6)
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Pearson 9780273740483 9780273740483 Service Operations Management: Improving Service Delivery This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management.
https://www.vitalsource.com/en-uk/products/service-operations-management-improving-service-robert-johnston-graham-v9780273781219
Service Operations Management: Improving Service Delivery 4th Edition by Robert Johnston; Graham Clark; Michael Shulver and Publisher Pearson UK. Save up to 80% by choosing the eTextbook option for ISBN: 9780273781219, 0273781219. The print version of this textbook is …
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Service Operations Management: Improving Service Delivery (4th Edition) by Robert Johnston , Graham Clark , Michael Shulver and a great selection of related books, art …
http://www.gbv.de/dms/zbw/684691299.pdf
Fourth Edition SERVICMANAGEMENE OPERATIONTS Improving Service Delivery Robert Johnston Graham Clark and Michael Shulver PEARSON Harlow, England • London • New York • Boston • San Francisco • Toronto • Sydney • Auckland • Singapore • Hong Kong
https://www.emerald.com/insight/content/doi/10.1108/09564230610651606/full/html
Service Operations Management: Improving Service Delivery Roland Van Dierdonck (Dean and Full Professor Operations Management, Vlerick Leuven Gent Management School, Belgium) International Journal of Service Industry ManagementAuthor: Roland Van Dierdonck
https://www.amazon.co.uk/Service-Operations-Management-Improving-Delivery/dp/1405847328
Mar 11, 2016 · Buy Service Operations Management: Improving Service Delivery 3 by Johnston, Prof Robert, Clark, Graham (ISBN: 9781405847322) from Amazon's Book Store. Everyday low prices and free delivery on eligible orders.4.1/5(19)
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